Accessibility in The Town of Midland
The Ontarians with Disabilities Act (ODA) was passed by the Ontario Provincial Government on December 14, 2001. The purpose of the ODA is to improve access and opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers. The ODA mandates that each municipality prepare an annual accessibility plan. The accessibility plan is intended to address existing barriers to people with disabilities and to prevent new barriers from being established.
The Town of Midland reviews its annual accessibility plan, in conjunction with the Accessibility Advisory Committee. The Accessibility Advisory Committee's mandate is to advise and assist the Town of Midland in promoting and facilitating a barrier-free Midland for citizens of all abilities (universal accessibility), including persons with disabilities.
The accessibility plan describes the measures the municipality has taken in the past and will take in the future to identify, remove, and prevent barriers to people with disabilities who use the facilities and services of the Town, including employees and members of the community. These barriers can include by-laws, policies, programs, practices, services, and facilities.
The annual accessibility plan must be in place by September 30th as legislated under the Ontarians with Disabilities Act.
Accessible Customer Service Policy
The Accessibility for Ontarians with Disabilities Act, 2005, provides for the establishment of accessibility standards. The first standard to be legislated is related to customer service. This standard requires the establishment of policies, procedures and practices regarding the provision of goods and services to persons with disabilities.