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Midland > COVID-19

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How to have a safe and happy Halloween

  • Stay home if feeling ill or if you have mild symptoms.
  • Only go out with mem​bers of your direct household.
  • Only trick or treat outside.
  • Both trick or treaters and people handing out candy should wear a face covering.
  • A costume mask is not a substitute for a face covering and should not be worn over a face covering as it may make it difficult to breathe.
  • Consider building your face covering into your, or your child’s, costume.
  • Do not congregate or linger at doorsteps. Line up two metres (6 feet) apart if waiting.
  • Avoid high-touch surfaces and objects.
  • Whether collecting or handing out treats, wash your hands often and thoroughly or use hand sanitizer.
  • Do not leave treats in a bucket or bowl for children to grab.
  • Consider using tongs, or other similar tools to hand out treats.​
For more COVID-19 information and guidance from the Simcoe Muskoka District Health Unit, please visit their dedicated COVID-19 web page here.​


New Testing Criteria for Midland COVID-19 Assessment Centre


(Click for a larger PDF version of image)

Midland COVID-19 Assessment Centre is located at 1156 St. Andrews Drive, Midland, inside the clinic building in the Georgian Bay General Hospital's parking lot.​​


Media Release: Council extends tax/utility relief measures for residents and small business tenants until October 31, 2020

August 20, 2020 – At its August 12 meeting, Midland Town Council approved the extension COVID Relief Measures for Taxes and Utility Interest, designed to help alleviate financial concerns for residents during the COVID-19 pandemic.

The following measures are in place:

  • Penalties and interest will not be applied for non-payment of the property tax instalment due June 29, or any subsequent instalments due in 2020 until October 31, 2020;
  • Penalties and interest will not be applied for non-payment of utility accounts until October 31, 2020; and
  • All returned cheque fees on tax and utility payments will be waived until October 31, 2020.​

In addition, Council approved the extension of rent relief for two small business tenants at the North Simcoe Sports and Recreation Centre (NSSRC): Olympia Sports and The Snack Shack, who were impacted by the closure of facilities/amenities under the provincial COVID-19 emergency orders. With the facility only recently reopening at limited capacity, the ability of these small businesses to operate is still impacted.

“Most businesses within our community have reopened at this point, in some form or fashion, however due to the NSSRC remaining closed until recently, these two businesses are just now seeing a light at the end of the tunnel towards reopening," said Mayor Stewart Strathearn. “This extension is a show of support for them, and hopefully as capacity limits increase at the NSSRC, so will their ability to operate again."

The Town of Midland will continue to monitor the COVID-19 situation and provide updates on our website at Midland.ca/COVID-19, and we encourage residents to follow our social media channels for updates as well, @MidlandON on Twitter, and @townofmidland on Facebook.

For more information on the state of COVID-19 in our area, please contact the Simcoe Muskoka District Health Unit at 705-721-7520 or 1-877-721-7520 or visit their website at
simcoem​uskokahealth.org.

​Looking for previous news updates or media releases that were​ posted above? Check the sections below for all previous posts.

Order to Enforce COVID-19 Self-isolation - Effective October 6, 2020

​Effective October 6, 2020:

A class order under Section 22 of the Health Protection and Promotion Act has been issued by Simcoe Muskoka’s Medical Officer of Health (MOH) to enforce COVID-19 self-isolation requirements. The order takes effect October 6, 2020 and remains in effect until the MOH declares it is no longer needed.

The order applies to any person living or present in the County of Simcoe and District of Muskoka who:

  • is identified as a person diagnosed with COVID-19;
  • has the signs and symptoms of COVID-19, has been tested for COVID-19 and is awaiting the results of their test;
  • otherwise has reasonable grounds to believe they have one or more symptoms of COVID-19; or
  • is a close contact of a person identified as a person diagnosed with COVID-19.

If you think you have any symptoms of COVID-19, use the provincial COVID self-assessment tool, and if indicated by the tool, get tested and self-isolate at home for 10 days (the period of time you are contagious) or until your test result is negative for COVID-19.

If you have been identified as a close contact of someone with COVID-19, which means being within two metres (6 feet) of that infected person for at least 15 minutes without adequate personal protective equipment (PPE), you must self-isolate for 14 days even though you don’t have symptoms. This is because the COVID-19 incubation period (the period between exposure to an infection and the appearance of the first symptoms) can be up to 14 days. Adequate PPE is using both medical grade surgical/procedural mask and protective eyewear. Cloth face coverings are not adequate PPE.

Individuals who fail to comply with the order may be liable for a fine of up to $5,000 for every day or part of each day on which the offence occurs or continues.

For more information see Fact Sheet for Class Order for Self-Isolation.​​

COVID-19 Media Releases

2020-09-03 - Town of Midland Municipal Office to fully reopen to public on September 14 2020​​​

2020-08-20 - Council extends tax and utility relief measures for residents and small business tenants until October 31, 2020​​

2020-08-18 - Mid-Pen Transit Service to resume regular schedule and collecting fares on August 24​​

2020-08-17 - Ministry of Transportation funding to aid in COVID-19 recovery for Mid-Pen Transit​​

2020-08-13 - Town of Midland to receive Provincial funding from Municipal Affairs and Housing towards COVID-19 recovery​​

2020-07-24 - North Simcoe Sports & Recreation Centre open for on-ice training, other facilities remain closed

2020-07-23 - During trying times, Operations Staff helping to provide safe access to Town facilities in our community​​

2020-07-22 - Stay inside your circle at Gawley Park Beach

2020-07-17 - Town of Midland Stage 3 update​​

2020-07-10 - Town of Midland fully supports SMDHU mandatory face masks instructions​​​

2020-07-02 - Town of Midland extends closures, changes to transit until July 15​​

2020-06-17 - Beaches and public washrooms to open; Cooling Station; Stage 2 reopening guidance; Event updates​​

2020-06-16 - Virtual Canada Day Celebration taking place in the Heart of Georgian Bay​​

2020-06-04 - Further relief for residents & small business tenants impacted by facility & a​menity closures​​

2020-06-03 - Town of Midland extends closures, changes to transit until June 30, NSSRC camps cancelled​​

2020-05-22 - Mid-Pen Transit operators keeping the towns moving during a difficult time; riders encouraged to wear face coverings​​

2020-05-21 - Town to safely r​eopen some outdoor amenities

2020-05-21 - Public Boat Launches open in Midland, Penetanguishene, Tay and Tiny​​

2020-05-15 - Town to reopen boat launch, other harbour and outdoor amenities to remain closed​​

2020-05-14 - Closure of NSSRC gives staff time to safely give facility a full makeover​​

2020-05-12 - Town of Midland extends facility closures, temporary changes to transit​​

2020-04-27 - Spring Treasure Days event cancelled to limit spread of COVID-19​​

2020-04-21 - COVID-19 Response Action Plan allowing continued delivery of safe, clean drinking water in Midland​​

2020-04-17 - Mid-Pen Transit to temporarily suspend Saturday service​​

2020-04-17 - Seasonal changes for Operations Team during COVID-19​​​

2020-04-14 - Town of Midland facilities to remain closed for extended period​​

2020-04-8 - Ontario's Best Butter Tart Festival 2020 Cancelled​​

2020-04-03 - Mid-Pen Transit free through April, reduced hours to continue until April 14​​

2020-04-03 - Town Dock, Marina and Boat Launch closure​​

2020-04-03 - Facility Closures extended​​

2020-04-02 - Council approves Community Relief Measures​​

2020-03-26 - Phase 2 - King Street Rejuvenation Project to begin March 30

2020-03-23 - Town of Midland proposes financial aid plan to Prime Minister Trudeau

2020-03-22 - Town of Midland announces free transit for residents

2020-03-19 - COVID-19 - Town of Midland announces more service level impacts​​

2020-03-18 - COVID-19 - Town of Midland announces closure of municipal office and service impacts​​

2020-03-16 - COVID-19 Update - Town of Midland announces cancellations and changes to services​​​

2020-03-15 - COVID-19 Public Statement from Mayor & CAO

2020-03-13 - Town of Midland COVID-19 Update​​​​​

News Updates

Face coverings to be mandatory while in indoor public placed beginning Monday, July 13, 2020

The Simcoe Muskoka District Health Unit (SMDHU) has announced that persons within publicly accessible indoor locations, including public transit systems, will be required to wear face covergings/non-medical masks beginning on Monday, July 13, 2020.

In a statement, Dr. Charles Gardiner, Medical Officer of Health and Chief Executive Officer said:

"My rationale for proceeding with this course of action at this time is as follows: As we proceed through the stages of the province’s plan to open the economy there is an increasing risk of resurgence of COVID-19 transmission in our communities. There have been very worrisome examples of resurgence internationally, and we have had some experiences of limited resurgence in Ontario (including in recent weeks in Simcoe Muskoka). 

With the summer upon us, Simcoe Muskoka is experiencing the arrival of a large and increasing number of visitors from parts of the province with a much higher incidence of COVID-19, and with resultant crowding in public spaces. There is emerging evidence, primarily based on ecological studies and modelling, suggesting that COVID-19 transmission rates can be reduced with a high level of population compliance of face covering/non-medical mask use in conjunction with physical distancing, hand sanitation, and self-isolation and testing when ill. Voluntary compliance with mask use in indoor public places appears to be suboptimal at this time in Simcoe Muskoka. 

There has also been a high degree of support expressed from community partners, physicians, hospital leadership, some in the business community, and municipal CAOs and politicians for leadership from SMDHU to require face coverings/non-medical masks in indoor public places.​

It is also important to ensure the availability of alcohol-based hand sanitizer at all entrances and exits for the use of all persons entering or exiting the business or organization.

It is important to know that while we will commence with an educational and supportive approach, as per the EMCPA, those who do not comply with the above noted requirements may be fined. Individuals may be liable for a fine of $750 -$1,000 up to a maximum of $100,000, while corporations may be liable for a fine of up to $10,000,000 for each day or part of each day on which the offence occurs or continues."

For more details on this announcement please visit:

SMDHU ​​website

2007-07 Businesses & Organizations EMCPA Letter

FAQs - Face Coverings in Indoor Spaces​​​


Consumer Alert: Beware of scams during the COVID-19 emergency

The Ontario Energy Board (OEB) is aware of increasing efforts by scam artists attempting to take advantage of consumer uncertainty during this COVID-19 emergency. The OEB has taken steps to ensure that the power to your home or low-volume small business cannot be disconnected for non-payment by your utility until July 31, 2020.  If you receive a message, text or phone call from someone posing as a utility representative and threatening to disconnect your power, do not respond to it - contact your utility directly using the telephone number displayed on your bill.  

Consumer Tips:

  • Beware of messages with COVID-19 in the subject line and claiming to be from your utility. There have been several reports of emails, texts and websites sharing fake information about bill relief programs, refunds and alternative payment methods during the COVID-19 emergency.
  • Protect your personal information – Do not feel compelled to share your personal information. Your utility bill is private. It contains personal information like your account number and energy usage.
  • Remain vigilant and continue to use safe web browsing and email practices.  Make sure you are accessing a safe and trusted source such as the utility's website or call centre telephone number exactly as displayed on your bill.

Consumers with questions or concerns about any suspicious communications claiming to be from their utility are also encouraged to contact the OEB.

  • Call (Monday - Friday, 8:30 a.m. to 5:00 p.m.): 1-877-632-2727 (toll-free within Ontario) or 416-314-2455 (within Greater Toronto Area)
  • Text: 1-844-621-9977 (toll-free within Ontario) or 416-544-5190 (within Greater Toronto Area)
  • Email: consumerrelations@oeb.ca  

Resources:

Transit Update: Mid-Pen Transit to shut down over Easter Weekend

​The Mid-Pen Transit Service will not be running on Good Friday (April 10), Saturday, April 11, Sunday, April 12 (as usual) or on Easter Monday (April 12). Normally the service runs on the Saturday of Easter Weekend, however,​ d​ue to the reduced transit staff available​ the decision has been made to shut down service over the long weekend to give transit operators​​ a much-needed break to spend with their families.

Service will resume on Tuesday, April 14 and will operate on the reduced hour "Saturday" service at least until Monday, May 4, 2020​. Transit will remain free to use, but we ask that riders limit their use of the service to essential trips only.​​​

​​​

Town of Midland closing all outdoor recreation amenities

With the Province announcing the extension of the Declaration of Emergency on March 30 (Ontario extends emergency declaration), all outdoor recreational amenities are to be closed immediately. ​

The Town is complying with this order by:

  • Barricading entrances to sports field parking lots;
  • Barricading entrances/parking lots to parks and picnic shelters;
  • Removing picnic tables from parks;
  • Taping off playground equipment;​
  • Signs will be installed advising that ameni​ties are closed.

Green spaces in parks, trails and ravines will remain open for pass-through access, however visitors must continue to practice physical distancing.

Under the Emergency Management and Civil Protection Act, there are fines set by the Province for any person who fails to comply and continues using these closed amenities. Enforcement of these closure orders can be carried out at the discretion of the Ontario Provincial Police and Municipal Law Enforcement Officers.​​

The Town of Midland urges all residents to please continue to follow recommendations of public health officials & practice proper physical distancing. It is important that we all do our part to mitigate the spread of COVID-19.​​


Council to consider Community Relief Measures for Taxes and Utility interest.

​Council will receive staff report FIN-2020-05 at its meeting on Wednesday, April 1. This report outlines recommendations for providing community relief in the form of revised due dates for tax bill payments and interest deferrals on utility bills.

To view the full report please click here​.

The Council meeting will be the Town of Midland's first all-electronic Council meeting, with all members of Council and staff participating using Teams so they can attend remotely. To watch the meeting, tune into RogersTV (cable 53) or watch on the live stream.​

Mid-Pen Transit shifting daily schedule to reduced Saturday hours

Beginning tomorrow (March 31) Mid-Pen Transit will be reducing hours of operation for at least the remainder of this week. The new operating schedule will be the same as the normal Saturday schedule. This means the first run for Midland South will begin at 8:45 a.m., last run at 4:45 p.m., first run of the Penetanguishene route will begin at 8:30 a.m. and the last run will be at 4:30 p.m. Below is the new schedule starting March 31:


(Click to view larger image)

The reason for this change is a combination of lower ridership, and extra caution being taken for an employee at a higher risk of contracting COVID-19, resulting in fewer transit operators being available.

An update on how long this reduced schedule will be in effect will be provided later this week​


Joint Media Release: Area partners launch donation campaign for urgently needed PPE and supplies for local health care providers

Midhurst/March 30, 2020 – Municipal and health partners in Simcoe and Muskoka, including the County of Simcoe, the District of Muskoka, and the Simcoe Muskoka District Health Unit, are working together to launch a donation campaign for Personal Protective Equipment (PPE) and critical supplies that are essential for the provision of safe medical and community care to patients and residents in our region.

Health and emergency services, such as paramedicine, long-term care, home and community care, hospitals and public health, have been impacted by the COVID-19 outbreak and have dramatically increased their use of PPE to protect residents, patients and health care workers. To counteract this rapid increase in demand for medical supplies and equipment, health partners are working collaboratively to implement a donation campaign to leverage strong local business and community ties and utilize all available stock within our community.

Any donations of the following new and unused items would be greatly appreciated:

  • N95 masks
  • Surgical masks
  • Face shields, protective goggles or safety glasses
  • Nitrile gloves (latex-free)
  • Reusable or disposable gowns
  • Medical thermometers
  • Hand sanitizer
  • Disinfectant wipes with a DIN# or with bleach cleaner
  • Hand soap

Any businesses or community members looking to donate items can email EmergencyManagement@smdhu.org. Information about how and where to send donations is available at www.smdhu.org/donations. All donations received will be collected in central depots in Simcoe and Muskoka and will be issued to local health care providers in order of priority, as determined by the Province of Ontario. We will work with you to arrange pick-up or delivery. Businesses supplying goods for purchase can also reach out to individual partners.

Quotes

“These are unprecedented times and we've already seen and heard about the tremendous generosity and sense of community that our residents and businesses have. While our residents must continue to adhere to Public Health recommendations to stay home, self-isolate and exercise physical distancing, our front-line workers are doing amazing work to continue to care for us, respond to this crisis and help us to recover as quickly as possible. If you can, please donate PPE to keep these amazing people healthy and safe." – County of Simcoe Warden George Cornell

“We are so fortunate to have our dedicated front line workers available to provide essential services to the community during this very challenging time. We are facing a time of unparalleled pressure on our health care system and it is essential our paramedic and long term care services have access to the equipment and materials necessary to continue to provide the excellent services they are recognized for. We are grateful for the community donations of PPE that will help keep our dedicated staff and their families safe and healthy." – District of Muskoka Chair John Klinck

“I want to express my appreciation to the healthcare workers across a number of sectors who are working tirelessly on the frontlines of the COVID-19 pandemic response. We are calling on our community to help ensure the supply of PPE and medical supplies meets the demand over the coming weeks. Thank you to those businesses and residents who have already come forward to offer donations of these much needed supplies." – SMDHU Medical Officer of Health Dr. Charles Gardner

To read the full media release, click here​.​​

SMDHU - Mask/face covering requirement in all indoor public spaces

 Town Updates & Services

Status of Facilities/Services (open/closed)

​Facility/Service/Amenity

​Status

​Midland Municipal Office
The Municipal Office is fully reopen to the public as of Monday, September 14, 2020.
Mid-Pen Transit Service​
Operating it's regular schedule, Monday to Friday, and Saturday Service.
​Community Reach accessible transit
​​Operating - Drivers available to provide rides to stores starting at 7 a.m. and running until 3:30 p.m. If you require emergency food pickup, they are providing that as well. Call 705-528-6999
​Midland Fire Department
​​Closed to public tours/educational activities until further notice​​ - all public tours have been cancelled.
​​North Simcoe Sports & Recreation Centre
Open for on-ice training only, with strict limits on who can enter facility. Please visit our NSSRC web page​ for details.
​Town Council Meetings
​Proceeding as scheduled until further notice. Public will not permitted in Council Chambers, but can watch on RogersTV (cable 53) or RogersTV Live Stream​.
​Public, Board & Committee Meetings
Taking place remotely via Microsoft Teams. Meeting videos are recorded and uploaded to our YouTube channel​.
​Newmarket-Tay Power/Midland PUC
​Offices Closed to public.
Midland Public Library

​Open. Please visit www.midlandlibrary.com for details. 

Askennonia Seniors Centre
​​Closed until further notice.
​Boys & Girls Club of North Simcoe
​Closed until further notice.
Huronia Museum & Huron Ouendat Village
​Now open 9 a.m. to 4 p.m. each day.

Visitors are encouraged to book a time by calling the museum at 705 526 2844 or by email: huroniamuseum@gmail.com​.​


Wye Marsh Wildlife Centre
Trails are open ​9 a.m. to 4 p.m., buildings remain closed to public.
​Midland Cultural Centre
Closed until until further notice.
YMCA of Simcoe/Muskoka
Closed until further notice.
​WENDAT Community Programs


​Locations & Programs are closed, however workers are still available if you require service. Call 705-526-1305.
​Water & Wastewater Treatment Centre

​​Operating, however facility is closed to the public.
​Tax bills & Utility Bills.
​Payments can still be made via the drop box at the Town Hall Third Street entrance, or online through your bank.
​All recreational amenities (parks, sports fields)
  • ​​Parks are open, however physical distancing restrictions must be followed.
  • Sports fields/courts are open, however physical distancing and gathering restrictions need to be followed.
  • No organized team sports or practices permitted.
​Trails
Open, though users must continue to practice physical distancing measures.
​Playgrounds
  • ​​Playground equipment and structures are open, but are not being sanitized. Physical distancing must be practiced.
  • Some structures are fenced off due to the need for repair or removal.
​Beaches
​Open to public. Physical distancing must be followed.

​Little Lake Park Beach & Boat Launch
​Both the beach and boat launch are closed due to a blue-green algae bloom in Little Lake​.
​Town Dock, Marina & Pete Pettersen Boat Launch
  • ​​Boat launch open as of Saturday, May 16.
  • Seasonal boaters may use Town Dock.
  • Harbour washrooms open as of Saturday, June 20.

Community Relief Measures for Taxes & Utility Interest

COVID-19 Community Relief Measures for Taxes & Utility Interest

At its August 12 meeting, Midland Town Council approved the extension COVID Relief Measures for Taxes and Utility Interest, designed to help alleviate financial concerns for residents during the COVID-19 pandemic.

The following measures are in place:

  • Penalties and interest will not be applied for non-payment of the property tax instalment due June 29, or any subsequent instalments due in 2020 until October 31, 2020;
  • Penalties and interest will not be applied for non-payment of utility accounts until October 31, 2020; and
  • All returned cheque fees on tax and utility payments will be waived until October 31, 2020.​

Town of Midland suspends Fire Permits

Town of Midland suspends Fire Permits

The requirement to obtain a fire permit is suspended until further notice, however the following regulations shall apply if you choose to have an open-air fire:

  • No person shall set a fire or permit a fire to burn when the wind speed exceeds twenty-found (24) kilometers per hour.
  • No person shall set a fire or permit a fire when the Ministry of the Environment has issued a “smog alert" or Humidex advisory for South-Central Ontario.
  • No person shall set a fire or permit a fire to burn when rain or fog is present.
  • No person shall set a fire or permit a fire to burn other than between the hours of 4:00 pm through 12 midnight, unless otherwise permitted by the Officer.
  • No person shall burn any material other than clean dry wood which is free and clear from any finishes, preservatives or other material that may be affixed to the wood in accordance with the Environmental Protection Act.
  • No person shall set or maintain a fire that is creating a nuisance or has an adverse effect on a neighbouring property(s) or property owners.
  • No person shall set or maintain a fire in a manner that creates excessive smoke.
  • No person shall set or maintain a fire that contains more that 0.6 cubic metre of material burning at any one time and exceeds 0.6 metres in diameter.
  • No person shall set or maintain a fire that is within 3 metres of any structure, hedge, fence, vehicular roadway, property line or overhead wire or obstruction of any kind of nature whatsoever.
  • No person shall set or maintain a fire without fire ensuring a person is able to supervise suck fire and who is equipped with adequate tools and/or water to extinguish it promptly in the event of danger of the spread of such fire and is in constant immediate attendance at the specific place where the fire is burning.
  • No person shall leave the specific place where the fire is burning without first ensuring such fire is completely extinguished.
  • No person shall set a fire or permit a fire when a fire ban is in effect.
  • No person shall set or maintain a fire in a chiminea/outdoor fireplace unless it is located on a non-combustible surface extending beyond the unit to a dimension equal to the height of the unit

 ​Click here​ for a PDF of this notice.

Community Reach Accessible Transit is operating

Drivers are available to provide rides to stores starting at 7 a.m. If you require emergency food pickup, they are providing that as well. 

Call 705-528-6999​​


Newmarket-Tay Power/Midland PUC FAQs

​Newmarket-Tay Power has published a listing of Frequently Asked Questions regarding the Time Of Use rate changes to support Ontarians impacted by the global COVID-19 outbreak. Click on the link below to view the questions and responses.

Newmarket-Tay Power FAQs​

SMDHU Guidance for Places of Worship - Stage 3

 COVID-19 Department Updates

Midland Fire Department

Building Permits & Required Inspections

Planning Applications

Planning Applications (March 23, 2020 Update)

The Province of Ontario declared a state of emergency on March 17, 2020.  The Town has suspended scheduling of Public Meetings and Hearings in order to keep residents and staff safe and to follow the directives of the Provincial declaration.  On March 20th and pursuant to the emergency order, the Province has also declared that any provisions of any statue, regulation, rule, by-law or order of the Government of Ontario establishing any period of time within which any step must be taken in any proceeding in Ontario and any limitation period shall be suspended for the duration of the emergency, and the suspension shall be retroactive to Monday, March 16, 2020.

For applications under the Planning Act, this would mean the following:

  • Planning applications may continue to be received and processed, however the requirements for Council to render a decision within the required timeline under the Planning Act has been suspended.
  • The timelines under the Planning Act to schedule and hold a public meeting or hearing have been suspended.
  • Appeal deadlines for decisions made, or by-laws passed, by Council under the Planning Act have been suspended. Planning Act appeals may be received by the Town electronically, but staff are not required to file those appeals with the LPAT within the timeframe required by the Act.

Given the above, the Town will continue to process Planning applications as much as possible and in keeping with the emergency order. The Town will continue to monitor, evaluate and respond to this situation as it evolves.  We apologize for any inconvenience this may cause. If you have any questions or concerns, please don't hesitate to contact the Planning Department at planning@midland.ca.​​


Water & Wastewater

Provincial Government News

For updates from the Provincial Government, please click here.​

Federal Government News​

For updates from the Federal Government, please click here.


​A Labour Day Weekend message
from ​Mayor Stewart Strathearn

 Health & Well-being

Midland COVID-19 Assessment Centre

1156 St. Andrews Drive, Midland

*New location as of Friday, August 28, 2020*
(Inside the clinic building in the Georgian Bay General Hospital's parking lot)

By appointment only:

Call 705-529-1025 to book appointment, 7 days a week, 8 am - 8 pm 

Assessment centre is open: 

Monday & Friday 8:00 a.m. – 4:00 p.m.
Wednesday & Saturday 8:00 a.m. – 8:00 p.m.​

COVID-19 Symptoms

​Visit COVID-19 - Stop the Spread​ for an up-to-date listing of recognized symptoms of COVID-19.

Self-Assessment Tool for COVID-19

If you think you have coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment to help determine how to seek further care.​

Self-A​​ssessment Tool - COVID-19​

Safety Precautions

While it is always our priority to maintain safe and healthy facilities, ultimately it is up to each one of us to maintain proper hygiene. Proper hygiene is always important to protect yourself and others from becoming ill. You can help reduce your risk of infection by doing the following:

  • Wash your hands often, being sure to use soap and warm water, for at least 20 seconds.
    • Use alcohol-based hand sanitizer if soap and water are not available.
  • When coughing or sneezing: 
    • Cough or sneeze into a tissue or the bend of your arm, not your hand.
    • Dispose of any tissues you have used as soon as possible in a lined waste basket and wash or sanitize your hands immediately afterward.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Clean the following high-touch surfaces frequently with regular household cleaners or diluted bleach (1 part bleach to 9 parts water): toys, phones, bedside tables, toilets, electronics, door handles, television remotes, desks, tables, etc.
  • Maintain physical distancing; at least 2 metres distance between yourself and anyone who is coughing or sneezing. When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.​​

Physical Distancing

Physical Distancing is one of the most of effective ways to help reduce the spread of COVID-19, and the Town is ensuring our staff follow this guideline. To ensure everyone’s safety, we ask that residents practice physical distancing and maintain at least a 2 metre distance from Town staff.​



Click to view larger poster.​

For Returning Travellers: Self-Isolate!!!

If you've returned from travel you must self-isolate for 14 days to avoid spreading the virus throughout the community. It does not matter your age or if you do/don't have symptoms. Self-isolate! You can pass the virus along even without showing any symptoms.

How to self-isolate

Mental Health Support


 Support Resources

Support for Canadians & Businesses

OTF - Resilient Communities Fund

​The Resilient Communities Fund is a one-time fund to support the non-profit sector recover and rebuild from the impacts emerging from COVID-19 so they can effectively meet the needs of communities across Ontario.

Click here​ for more details and to apply.

Request amount: From $5,000 to $150,000 
Grant term: up to 1 year
Application Deadlines*: September 2, 2020 at 5 pm ET. and December 2, 2020 at 5 pm ET.

*Due to the expected high demand and in our efforts to support as many organizations as possible, only one grant per eligible organization will be awarded. Organizations that receive a grant from the September 2nd deadline will not be eligible to apply for the December 2nd deadline.​​

CEAP for Small Business & Charities - Applications begin August 31

COVID-19 Energy Assistance Program for Small Business: Applications Begin August 31

The Government of Ontario is making $8 million available to support small business and registered charities who are struggling to pay their energy bills as a result of COVID-19. The COVID-19 Energy Assistance Program for Small Business (CEAP-SB) provides a one time, on-bill credit to eligible small business and registered charity customers to help them catch up on their energy bills and resume regular payments.

To apply for CEAP funding, customers should contact their energy provider. Electricity and natural gas utilities and unit sub-meter providers (USMPs) will begin accepting applications for CEAP-SB on August 31, 2020, delivering the program in accordance with rules laid out by the OEB. CEAP-SB funding is limited, with utilities and USMPs expected to process applications in the order in which they are received. Please note, submitting an application does not guarantee funding.

For more information, including eligibility requirements and on-bill credit amounts, visit oeb.ca/ceap.​​

Downtown Midland (BIA) Digital Improvement/Marketing Grant

​The Downtown Midland Business Improvement Area (BIA) is pleased to introduce the new Digital Improvement/Marketing Grant to assist business owners within the BIA during COVID-19 to create/update online stores, create/update websites, outsource social media management, and run social media advertising campaigns.

The Digital Improvement/Marketing Grant will offer the opportunity for business owners to market themselves online and update/create a website and/or online store during COVID-19. Improvements/marketing requested by a business owner will be considered, and with BIA approval, the business owner will receive a grant. ​

For full details and to apply, visit: https://downtownmidland.ca/ForBIAMembers

CEAP for Residential Customers - Applications Begin July 13

The Government of Ontario is making $9 million available to support residential customers struggling to pay their energy bills because of COVID-19. The COVID-19 Energy Assistance Program (CEAP) provides a one-time, on-bill credit to eligible residential electricity and natural gas customers to help them catch up on their energy bills and resume regular payments.

Electricity and natural gas utilities and unit sub-meter providers (USMPs) will begin accepting applications for CEAP on July 13, 2020, delivering the program in accordance with rules laid out by the OEB. CEAP funding is limited, with utilities and USMPs expected to process applications in the order in which they are received. Please note, submitting an application does not guarantee funding. To apply for CEAP funding, customers should contact their utility or USMP directly.​

For more information, including eligibility requirements and on-bill credit amounts, visit: ​https://www.oeb.ca/rates-and-your-bill/covid-19-energy-assistance-program-ceap

One-time tax-free payment for seniors - Federal Government

The payment for seniors provides support through a one-time payment:

  • $300 for seniors eligible for the Old Age Security pension, and
  • an additional $200 for seniors eligible for the Guaranteed Income Supplement

This measure will give a total of $500 to seniors who receive both the Old Age Security pension and the Guaranteed Income Supplement, and will help them cover increased costs caused by COVID-19.​

For full details, visit: https://www.canada.ca/en/services/benefits/
publicpensions/notice-covid-19/one-time-payment.html
​​

Ontario Community Support Association (OCSA)

​Helping isolated, low-income seniors and people with disabilities and chronic medical conditions across Ontario get meals, groceries, medicine and other essentials to stay safe at home during COVID-19​

OCSA COVID-19 ​Community Support Finder​

COVID-19 Regional Relief and Recovery Fund (RRRF)

​​COVID-19 Regional Relief and Recovery Fund (RRRF)​​

​Local Community Futures offices are available to walk you through the application process. Please visit the County of Simcoe’s Economic Development website for more information on eligibility and the office nearest you. ​

County of Simcoe - COVID-19 Business Resources

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The County of Simcoe Economic Development Office has a website listing COVID-19 resources to assist Simcoe County businesses​

​COVID-19 Business Resources​

EDCNS Business Support 2020

EDCNS Manufacturing Business Recovery Fund

Stop the Spread Business Information Line

​The province has launched a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about the province's recent emergency order to close at-risk workplaces following recommendations by Ontario's Chief Medical Officer of Health.

On Monday, the province issued an emergency order to close at-risk workplaces and encourage non-essential businesses to find ways to help their employees work from home. The government also reminded businesses to put in place protocols for physical distancing and regular hand-washing in order to protect the health and safety of employees and the general public.

Businesses who have questions about closures of at-risk workplaces or how emergency measures impact their business or employment can call the Stop the Spread Business Information Line at 1-888-444-3659. 

Help is available from Monday to Sunday, from 8:30 a.m.―5:00 p.m.

A complete list of essential services is available on the Government of Ontario's webs​ite.​

 Hydro/OEB News

Time-of-Use Pricing


This rate will be in place from June 1 - October 31, 2020

Click here​ to read the full media release from the Ontario Goverment.​

OEB extends winter ban on electricity disconnections

​Ontario Energy Board Update: Electricity disconnection ban extended, residential & small business

On March 19, 2020, the Ontario Energy Board (OEB) extended the winter ban on electricity disconnections for non-payment for residential customers to July 31, 2020. Low-volume, small business customers (those who pay time-of-use or tiered electricity prices) will now also be protected by the ban during this period.

There is currently a great deal of uncertainty as to the severity and duration of the current COVID-19 pandemic. There has already been a significant amount of disruption in the lives and livelihoods of residential and small business electricity customers in Ontario, and the OEB believes that the risk of loss of electricity service on account of arrears should not be an added source of uncertainty at this time.

A number of electricity distributors have taken additional steps to support their customers by waiving certain charges and making special payment arrangements during this difficult time. Contact or visit your distributors website for more information about programs it may have put in place.

Visit oeb.ca for the latest updates from the Ontario Energy Board on measures it's taking in response to the COVID-19 pandemic.​

​Consumer Alert: Beware of scams during the COVID-19 emergency​

The Ontario Energy Board (OEB) is aware of increasing efforts by scam artists attempting to take advantage of consumer uncertainty during this COVID-19 emergency. The OEB has taken steps to ensure that the power to your home or low-volume small business cannot be disconnected for non-payment by your utility until July 31, 2020.  If you receive a message, text or phone call from someone posing as a utility representative and threatening to disconnect your power, do not respond to it - contact your utility directly using the telephone number displayed on your bill.  

Consumer Tips:

  • Beware of messages with COVID-19 in the subject line and claiming to be from your utility. There have been several reports of emails, texts and websites sharing fake information about bill relief programs, refunds and alternative payment methods during the COVID-19 emergency.
  • Protect your personal information – Do not feel compelled to share your personal information. Your utility bill is private. It contains personal information like your account number and energy usage.
  • Remain vigilant and continue to use safe web browsing and email practices.  Make sure you are accessing a safe and trusted source such as the utility's website or call centre telephone number exactly as displayed on your bill.

Consumers with questions or concerns about any suspicious communications claiming to be from their utility are also encouraged to contact the OEB.

  • Call (Monday - Friday, 8:30 a.m. to 5:00 p.m.): 1-877-632-2727 (toll-free within Ontario) or 416-314-2455 (within Greater Toronto Area)
  • Text: 1-844-621-9977 (toll-free within Ontario) or 416-544-5190 (within Greater Toronto Area)
  • Email: consumerrelations@oeb.ca  

Resources:

Rural Travelers Guidelines


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