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Welcome to the Town of Midland Departments page. On this page you will find an organizational chart, as well as breakdowns of what areas/services each department is responsible for.

To access ​our Town of Midland staff directory, please visit our Contact Us page.​​​

Town of MIdland Organization Chart

CAO (Administration)

The Town of Midland's Chief Administrative Officer (CAO) is David Denault.

The CAO oversees:

Customer Experience Office

With a centralized customer service focus, the CXO team will work toward improving the overall customer experience by meeting the evolving needs of our customers.

Managed by Customer Experience Office Manager, Angela Grenier, this division is responsible for:

  • Corporate Communications; and
  • Customer Service.

Fire Services

Managed by Director of Fire & Emergency Services/Fire Chief, Paul Ryan.

  • The Midland Fire Department is a composite fire department that consists of a Fire Chief, a Deputy Fire Chief, a Fire Prevention Officer, a Training Officer, 10 Career Firefighters, 20 Volunteer Firefighters, and an Executive Assistant.
  • For more information, visit our Fire Department page​​.

​Human Resources/Health & Safety

Managed by Director of Human Resources/Health & Safety, Mara Vande Beek​, this division is responsible for:

  • Benefits, Payroll and Pension Administration
  • Compliance (Health & Safety, ESA); 
  • Labour Relations;
  • Lean Six Sigma;​
  • Recruitment & Retention; and
  • Training.​

Corporate Services

Overseen by the: 

Executive Director of Corporate Services & Town Solicitor (vacant)

This department is comprised of:​

Environment & Infrastructure

​Overseen by the:

Executive Director of Environment & Infrastructure, Andy Campbell

This department is responsible for:

  • Town Capital & Development Engineering
  • Harbour Management
  • Operations​
  • Parking Lots
  • Storm Water Management
  • Water & Wastewater​
  • ​Community Services
    Managed by Director of Community Services, Dylan Flannery, this division is responsible for:
    • Asset Management;
    • Facility Management (including NSSRC);
    • ​Lease Administration;
    • ​The Town’s Real Estate Portfolio; and 
    • Transit.​​​​

Planning, Building and By-law

Overseen by the:

Executive Director of Planning, Building and By-law​ Adam Farr

This department is comprised of:

Planning & Building services​