End of Term Report

Priority: Waterfront Development

Create a vibrant waterfront that attracts people.

Performance Indicator	Data
Inventory of waterfront parkland	80 acres of public waterfront property or park space available or in use; 11.5 km of waterfront trails and connectors.
Usage of waterfront parkland	Usage estimates increasing year over year over the last four years
Community engagement for waterfront development	43 engagement activities (2025 – May 2026)

Read the June 2026 Council Strategic Plan End of Term Report for more detail, including why these performance indicators matter and what they mean.

Seek operational efficiencies, cost savings, and value for services.

Launch of Simcoe Municipalities Insurance Pool in 2025 saved town $75,000 in 1st year
Sponsorship, Advertising & Charitable Giving Policy approved.
Mayor's Golf Tournament launched to fund Community Grant Program annually.
Increased focus on online service delivery, including launch of new website in 2025.

Performance Indicator	Data
Customer Service Metrics	82% of customer inquiries resolved on the first point of contact (2025)
Annual Savings from Shared Service Agreements	$76,000 (2025)
Percentage of Services Available Online	66% of services are at least partially online for customers (2025)

Read the Council Strategic Plan End of Term Report (June 2026) for more detail, including why these performance indicators matter and what they mean.

Ensure sufficient financial resources to maintain infrastructure.

Secured more than $35 million in grants and government funding.
Completed financial planning activities to meet provincial regulations related to asset management and development charge funding.
Provincial Innovation award received for use of Artificial Intelligence to Manage Water and Wastewater Infrastructure.
Completed first corporate naming sponsorship at the Bourgeois Community Centre.

Performance Indicator	Data
Funding secured from outside sources	Over $35 million in grants and government funding
Asset condition	69% of Town assets are in fair or better condition (2025)
Infrastructure funding	Current infrastructure levy is 2%, as per approved budget (2026)

Read the Council Strategic Plan End of Term Report (June 2026) for more detail, including why these performance indicators matter and what they mean.

Improve citizen comfort levels and reduce safety concerns.

Crime Prevention through Environmental Design initiatives including lighting in the downtown,increased cameras, and park washrooms.
Council continued to advocate to County and Province for more funding for social services (including homelessness), building community partnerships, and hosting / participating in three Hope, Housing, and Health Symposium with partners including the County, Library, Simcoe Muskoka District Health Unit, and other community partners.

Read the Council Strategic Plan End of Term Report (June 2026) for more detail, including why these performance indicators matter and what they mean.

Be an employer of choice.

Significant work to strengthen performance and development including completing Pay Equity and market competitiveness reviews, new performance management program and performance appraisal templates, and improved workforce data capture in human resources systems
Increased organizational and leadership capacity through training programs and employee recognition programs
Enhanced focus on strengthening safety awareness and programs with the completion of an audit

Performance Indicator	Data
Annual training and development plans	Completed online training: 91% in 2023, 87.9% in 2024, 90.5% in 2025
Employee satisfaction and engagement	Employee engagement survey planned for 2026.
Union negotiations	100% of collective agreements freely negotiated and ratified as a result of the Union and Employer relations.

Read the Council Strategic Plan End of Term Report (June 2026) for more detail, including why these performance indicators matter and what they mean.