Public Complaints Respecting the Administrative Monetary Penalties Policy

Purpose

The purpose of this document is to provide a process for public complaints regarding the Administrative Monetary Penalties Program and to ensure that the program is transparent, accessible, responsive, accountable, efficient and effective and to ensure that all public complaints are addressed in a timely and responsible manner.

Ontario Regulation 333/074 requires that the Town develop a policy to address public complaints regarding the administration of AMPS.

Policy Statement

The Automated Speed/Administrative Penalties Program aligns with Council’s Strategic Plan of improving citizen comfort levels and reducing safety concerns. This Policy is to affirm that the Town of Midland’s ASE/AMPS shall follow the existing policies and procedures related to Public Complaints respect the program.