Riding Mid-Pen Transit

Lost and found

Mid-Pen Transit is not responsible for lost items. If you believe you have left an item on a bus, please contact Customer Service for assistance.

Flag Down Service

Passengers can flag down the bus at any safe point along its route and do not need to be at a designated stop to board or exit.

Boarding & Seating

• Flag-down service allowed where safe.
• Strollers/bundle buggies must be managed by passengers and aisles kept clear.
• Priority seats reserved for seniors and people with disabilities.
• Shoes and shirts required at all times.
• When standing, move to the back of the bus.

General Conduct

• No smoking, vaping, eating, or drinking.
• No swearing or discriminatory language.
• Passengers are responsible for personal belongings.

Bicycle Transportation Guidelines

• Bike racks are available on the front of select buses.
• Space is limited and provided on a first-come, first-served basis.
• Passengers must load, secure, and unload their own bicycles.
• Large bikes and scooter-style bicycles are not permitted on racks.
• Remove all detachable items before placing your bike on the rack.

Pets & Items

• Only service animals or pets in small carriers allowed.
• Non-uniform service animals require documentation.
• No skis, toboggans, snowboards, wagons, or inline skates.
• Exit through rear doors when safe.
• Transport of bulk items is at the operator’s discretion.
• Aisles must remain clear of all belongings.

Bus Shelters

• Keep shelters clean and undamaged.
• No loitering or disruptive behavior.

Prohibited Items

• Firearms
• Offensive or prohibited weapons
• Chemicals, toxic substances, and flammables