Close Alert Banner
Skip to Content

Town of Midland Logo Town of Midland Logo

Contact Us
  • Living in Midland
    • Accessibility
    • Animal Services and Control
    • Booking Facilities
    • Building Services
    • Community Calendar
    • Contact Us
    • Fire and Emergency Services
    • Garbage, Recycling and Waste
    • Hydro Services
    • Parking
    • Parks, Trails and Outdoor Amenities
    • Property Standards
    • Property Taxes
    • Report an Issue
    • Roads, Sidewalks and Transportation
    • Transit
    • Trees
    • Water and Sewer Services
  • Community, Tourism & Culture
    • Arts and Culture
    • Beaches
    • Community Calendar
    • Community Grant Program
    • Community Groups and Organizations
    • Dine, See and Stay
    • Festivals and Events
    • Land Acknowledgement
    • Library
    • Midland Harbour
    • North Simcoe Sports and Recreation Centre (Arena)
    • Parks, Trails and Outdoor Amenities
  • Business & Development
    • Bid Opportunities
    • Building Services
    • Business Directory
    • Business Permits and Licences
    • Committee of Adjustment
    • Economic Development
    • Engineering and Development Standards
    • Fees and Charges
    • Midland Bay Landing Development
    • Outdoor Patios
    • Planning and Development
  • Town Hall
    • Accessibility
    • Agendas and Minutes
    • Applications, Licences and Permits
    • Bid Opportunities
    • Boards and Committees​
    • Budgets and Finance
    • By-laws
    • Careers
    • Contact Us
    • Council
    • Elections
    • Land Acknowledgement
    • Marriage Licences
    • News and Notices
    • Plans, Reports and Studies
    • Property Damage Claims
    • Report an Issue
I Want To...
x

I Want To...

Apply or Register

  • Building Permit
  • Change my Address
  • Job Postings
  • Special Event Permits
  • Bid Opportunities

Pay

  • Dog Tags
  • Facility Rental
  • Parking Ticket
  • Property Taxes
  • Water and Sewer Bill
  • Open Air Burn Permit

Find or View

  • Agendas and Minutes
  • By-laws
  • Festivals and Events
  • Parks, Trails and Beaches
  • Parking
  • Transit Information

Ramp leading into Town of Midland office

Accessibility

HomeLiving in MidlandAccessibility
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

Accessibility in the Town of Midland

Midland is committed to providing a barrier free community for our residents and visitors in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accessibility guidelines are incorporated into the design of all Town infrastructure to ensure we meet or exceed the AODA design standards to improve accessibility and safety for all.

To contact the Ministry for Seniors and Accessibility for information on accessibility legislation, email accessibility@ontario.ca.

 
Accessibility for Ontarians with Disabilities Act (AODA)

In 2005, the Province introduced The Accessibility for Ontarians with Disabilities Act to create mandatory accessibility standards for both public and private businesses and organizations were established. The objective of the regulatory standards is to make Ontario fully accessible in the areas of: 

  • Customer services
  • Transportation
  • Information and Communications
  • Employment; and
  • Design of public spaces.

The Town supports the Province's efforts to achieve a universally accessible Ontario by 2025.

 Accessible Customer Service

The Accessible Customer Service Standard mandates all businesses and organizations to establish policies, practices and procedures that govern the provision of goods or services to persons with disabilities.

The Town's Accessible Customer Service Standard Policy is aimed at ensuring services provided to those with disabilities is delivered in a manner that promotes independence, dignity, integration and equal opportunity.

The Policy provides an overview of the process in place for receiving feedback on the accessibility of its goods and services. Upon request, the Town will provide accessible formats and communication supports when receiving and responding to feedback.​​

Accessible customer service training is ongoing and continues to be provided to all new employees, volunteers and members of Council during their orientation.

 Integrated Accessibility Standards Regulation 

The Integrated Accessibility Standards Regulation  information and communications, employment and transportation

As required under the Regulation, the Town of Midland established an Integrated Accessibility Standards Regulation Policy that reaffirms the Town's commitment to universal accessibility and outlines what measures the Town intends to undertake to ensure compliance with the legislated requirements.

A Multi-Year Accessibility and Transit Plan was developed as mandated under the IASR and works in conjunction with the policy. The Plan provides a complete overview of the accessible standards applicable to the Town and the corporate strategies to be undertaken to guarantee fulfillment of the requirements by the timelines stipulated within the legislation.

Both the Integrated Accessibility Standards Regulation policy and Multi-Year Accessibility Plan are living documents and are updated as required to reflect the Town's current practices.​​

The Town's Accessibility Advisory Committee

(Update January 2023) The Town of Midland's Accessibility Advisory Committee was combined with the Town of Midland Seniors' Council in January 2023 to create efficiencies and improve the effectiveness of both Committees. 

The Mandate and Terms of Reference for the new Committee is being reviewed by staff and will be brought back to Council for approval, followed by recruitment of Committee members. Subscribe to this page for further updates.

Ministry Resources

Visit the Ministry for Seniors and Accessibility website.

AODA - Act and Regulations 
  • Accessibility for Ontarians with Disabilities Act

  • Integrated Accessibility Standards Regulation
  • Customer Service Standard
  • Living in Midland
    • Accessibility
    • Animal Services and Control
      Toggle Section Animal Services and Control Menu
      • Coyotes
      • Dog Tags
    • Booking Facilities
    • Building Services
      Toggle Section Building Services Menu
      • Apply for a Permit
      • Building Inspections
      • Lot Grading
      • Second Units
      • Signage and Sign Permits
      • Swimming Pool and Deck Permits
    • Community Calendar
    • Contact Us
    • Fire and Emergency Services
      Toggle Section Fire and Emergency Services Menu
      • Emergency Preparedness
      • Home and Fire Safety
      • Open Air Burning
      • Smoke Alarms and CO Alarms
    • Garbage, Recycling and Waste
    • Hydro Services
    • Parking
      Toggle Section Parking Menu
      • Boat Launch Parking
      • Downtown Parking
      • How to Pay for Parking
      • Pay a Parking Ticket
    • Parks, Trails and Outdoor Amenities
      Toggle Section Parks, Trails and Outdoor Amenities Menu
      • Beaches
      • Boat Launch Ramp
      • Dedication Programs
      • Midland Harbour
      • Midland is a Bee City
      • Off-leash Dog Park
      • Parks and Trails
      • Outdoor Amenities and Rentals
      • Refreshment Vehicles
    • Property Standards
    • Property Taxes
      Toggle Section Property Taxes Menu
      • Assessments
      • Changing Your Address
      • Paying Property Taxes
      • Tax Certificates and Statements
    • Report an Issue
    • Roads, Sidewalks and Transportation
      Toggle Section Roads, Sidewalks and Transportation Menu
      • Active Transportation
      • Construction Projects
      • General Maintenance
      • Maintenance and Reporting
      • Mapping and Record Drawing Requests
      • Moving Oversize/Overweight Vehicles and Structures
      • Property Entrance/Curb Cut Applications
      • Sidewalks
      • Traffic Management
      • Winter maintenance
      • Winter Sand Removal
    • Transit
      Toggle Section Transit Menu
      • Service Updates
    • Trees
    • Water and Sewer Services
      Toggle Section Water and Sewer Services Menu
      • New Water Connections
      • Regulatory Reports
      • Unidirectional Flushing
      • Sewer Clearing
      • Sewer Overflows
      • Water and Sewer Billing

Contact Us

Subscribe to page updates

 

#townofmidland

Share what you love about Town of Midland! Get inspired by exploring photos and stories shared by residents and visitors like you.
To see more, follow us on Facebook, Twitter, and Instagram.

instagram:139a7888-f53e-4cd0-85fd-7dc3c83fdeab

Town of Midland - Footer Logo

View our Facebook Page View our Twitter Page View our Instagram Page View our YouTube Page View our LinkedIn Page
Our Partners:
  • EDCNS
  • Huronia Airport
  • Huronia Museum
  • Midland Public Library
  • NT Power
  • SSEA
© 2023 Town of Midland
  • Careers
  • Contact Us
  • Disclaimer
  • Land Acknowledgement
  • Privacy Policy
  • Sitemap
  • Website Feedback

By GHD Digital

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.